This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from The Bull website or premises.

Information We Collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you make a reservation or interact with the website, we collect certain information from you, including your:

  • Name
  • Email address
  • Phone number (if provided)
  • Reservation details (if applicable)
  • Enquiry content (if submitted)

How We Use Your Information

We use the information we collect to:

  • Process reservations and answer enquiries
  • Communicate with you
  • Process payments if applicable
  • Comply with legal obligations
  • Improve our website and services
  • Send you marketing communications (only with your consent)

Lawful Basis

Under UK data protection law, we need to have a lawful basis for processing your personal data. We rely on the following lawful bases:

  • Contract: Processing your data is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Legitimate interests: Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.
  • Legal obligation: Processing your data is necessary for us to comply with the law.

Cookies

Cookies are small pieces of data stored on your device. We use them for various purposes, as detailed in our Cookie Policy.

Data Sharing and Third Parties

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. These include:

  • Payment processors
  • Web hosting providers
  • Analytics providers
  • Customer support services

Data Retention

We will keep your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have rights including:

  • Right to access - You have the right to ask for copies of your personal information.
  • Right to rectification - You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
  • Right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Right to object - You have the right to object to the processing of your personal data in certain circumstances.
  • Right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any important changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at enquiry@bull-inn.com or by mail:

The Bull
26 Main Street
Gristhorpe
YO14 9PP
United Kingdom

UK Data Protection Authority

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

Last updated: March 2025